Portal for ArcGIS 10.2.x system requirements

Visit Esri Support for information on earlier versions.

Table of Contents

Supported platforms

Hardware requirements

Software requirements

Supported browsers

Supported virtualization environments

Supported platforms (Windows)

Operating system	Minimum OS version	Maximum OS version
Windows Server 2012 R2 Standard and Datacenter*	Update: April 2014**
Windows Server 2012 Standard and Datacenter
Windows 2008 R2 Server Standard, Enterprise, and Datacenter		SP1
Windows 2008 Server Standard, Enterprise, and Datacenter	SP2	SP2
Windows 8.1 Pro and Enterprise*	Update: April 2014**
Windows 8 Pro and Enterprise
Windows 7 Ultimate, Enterprise, Professional		SP1

*Windows 8.1 and Windows Server 2012 R2 support begins at ArcGIS 10.2.1.

**Windows 8.1 and Windows Server 2012 R2 Update: April 2014 support begins at ArcGIS 10.2.2.

Caution:

January 2018 security updates from Microsoft have caused geoprocessing services to crash when ArcGIS Server is running on Windows Server 2008 R2 and Windows 7. Esri released a patch for each release of ArcGIS Server 10.2.1 and later to resolve this bug. While these operating systems are still supported, any instances of ArcGIS Server running on them should have the patch installed. All patches for this bug are available from Esri Technical Support.

• Portal for ArcGIS requires a 64-bit operating system; 32-bit operating systems are not supported.
• Windows 8.1, 8, Windows 7, and Vista: These operating systems are supported for basic testing and application development use only. They are not recommended for deployment in a production environment.
• Microsoft Windows Server 2003, 2003 R2, Vista and XP are no longer supported starting at ArcGIS 10.2.2.

Supported platforms (Linux)

Operating system	Minimum OS version	Maximum OS version
Red Hat Enterprise Linux Server 6
Red Hat Enterprise Linux Server 5	Update 7 + libX11 patch*
SUSE Linux Enterprise Server 11	SP1

• ArcGIS for Server is only supported on Linux x86_64, on CPUs that adhere to the x86_64 architecture (64 bit), with supported Linux releases.
• It is a requirement that the OS (binary) has not been modified. Esri does not provide support if products are installed on Developer's Release of an Operating System.
• On Linux systems, the 'ext3' file system limits the number of item subfolders to less than 32,000; this means your portal is limited to having no more than 32,000 items. No new items can be added to Portal for ArcGIS when this limit is reached. It is recommended that you update or move the installation directory to an 'ext4' file system which does not have this limitation.

Red Hat Enterprise Linux

• The Linux patches from RHEL AS/ES will be supported as long as the patches are supported by the web servers and they are from Red Hat without any modification to the latest kernel/glibc version.
• The following package groups are required:
  • For RHEL 6: from Desktop group
    • X Window System package group
  • For RHEL 5: from Base System group
    • X Window System package group

*Visit Red Hat Support for RHEL 5 Update 7 + libX11 patch information.

SUSE Linux 11 (64 bit only)

• The Linux patches for SUSE Linux Enterprise Server will be supported as long as they are from SUSE Linux without any modification to the latest kernel/glibc version.
  • The following software packages are required:
    • From System/X11/Utilities package group
      • X Window System

Hardware requirements

Processor	4 cores for 100 concurrent users
Memory/RAM	4 GB or more
Disk space	50 GB or more

Note:

These requirements are the minimum system requirements. Further assistance refining and scoping your hardware requirements for Portal for ArcGIS is available through an engagement with Esri Professional Services.

Software requirements

The ArcGIS Web Adaptor is a required component of Portal for ArcGIS which allows you to integrate your portal with your existing web server and your organization's security mechanisms. You cannot deploy Portal for ArcGIS in your organization without the Web Adaptor. Please see ArcGIS Web Adaptor system requirements for more information.

Supported browsers

• Firefox 10 or higher
• Google Chrome 10 or higher
• Internet Explorer 8, 9, and 10
• Internet Explorer 7 (support ends at ArcGIS 10.2.1)
• Internet Explorer 11 (support begins at ArcGIS 10.2.1)

Supported virtualization environments

All components of Portal for ArcGIS are fully supported on virtual environments as long as they run on supported platforms. See supported platforms above. When running third-party applications with Portal for ArcGIS, such as relational databases, the application must also be supported in a virtual environment. Check the third-party vendor for its virtualization support.

If an issue is found to be specific to Esri software in a virtual environment, Esri Support Services will attempt to reproduce the issue on a stand-alone machine. If an issue cannot be reproduced with any of the supported platforms above on a stand-alone machine, Esri will not provide a fix or further support for issues that are specific to virtual environments except when the issues are in the following VM environments:

• VMWare vSphere 5